equating closed with resolved

In a project, how do i equate closed with resolved, so the summary chart will have the closed issues show up as resolved?


1 answer

This widget could not be displayed.

Your workflow needs to set the resolution as you go into "closed" and blank it as you come out to a non-closed status.  You can do that with workflow post-functions, or for the "set", you can also put a screen on the transition, with the resolution field on it.

If you've got "broken" issues (closed with no resolution yet), you can bulk-edit to re-open them after making the workflow changes above, or you could add a transition from closed to closed that sets it, or you could temporarily put resolution on the "edit" screen, bulk edit them, and remove the field (you must not leave it on the edit screen, you'll break more issues)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

150 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you