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edit SLA stop not able to show statuses

Chang Chenlin
Chang Chenlin May 29, 2021

After upgraded the jira service desk version from 8.3.3 to 8.16.1 .

I am using Chrome Version 90.0.4430.212 (Official Build) (64-bit).

When i edit the SLA. The stop listbox is not showing correctly.

Another issue is when click on Edit Groups link at the request type screen. The whole screen got grey out and nothing appeared.

Does anyone is having the same issues? 

Please help if you know how to resolve them.

Thanks in advance.

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Mirek
Mirek Community Leader May 30, 2021

Hi @Chang Chenlin , 

So you are saying that you upgraded and using Google Chrome. Did you tried on a different browser reproduce this problem? Is there anyone that have the same version of Chrome and able to reproduce the same error? Did you tried to clear your browser cache? 

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Carlos Garcia Navarro
Carlos Garcia Navarro Community Leader May 30, 2021

I'd also check if other users of the same system are experiencing the same issues...

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Chang Chenlin
Chang Chenlin May 30, 2021

Hi Carlos,

I had tried Edge, Firefox and Chrome. All had produced the same issue.

Thanks

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Chang Chenlin
Chang Chenlin May 30, 2021

Other users of the same are experiencing the same issues.

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