Hi, I have integrated Jira service Management with Jira software. When I enter a comment from Jira software to Jira service and attachet any file (.jpg, .ppt, etc) i can't see in jira service management.
It show me thsi message (view image). Anyone can help pe please?, Is a critical error.
Adding attachments via Automation is not yet supported.
More details can be found in this thread from about a year ago.
There are tricks/workarounds, that involve using the API.
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