create issue screen wont update

I have two issue types with the same screen, nevertheless, when I try to create an issue with one issue type I just created the screen wont update and it will still use the default. As you can see below, the field configuration and the screen are the same for the Prd_MSX and PRD_Pleth

image2016-4-11 11:46:28.png

But as you can see below, the create issue screen are still different

 

image2016-4-11 11:47:48.pngimage2016-4-11 11:48:8.png

 

Any ideas why could this be happening?

2 answers

1 accepted

Thanks Nic, you nailed it. The custom field contexts were the issue.

0 vote

Check that the custom field contexts are correct (i.e. the fields are valid for both issue types), and check the field configurations for them as well.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

102 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you