It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Hi Team,
Can we Configure create screens based on different issue type . e.g. we have one issue type as IT help and other as Bug in a service desk project, So when we select IT help as issue type, Create issue screen should come according to it, and for Bug it should be different screen. Whether we can configure separate screens based on issue type in a project?
Regards,
Nidhi
Yes. You need to look at "issue type screen schemes" - see https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens
It's done in three layers though, and it's often worth explaining them breifly:
Hi Nidhi,
IN JIRA Service Desk you can configure what fields will be displayed based off of the issue type. This configuration is done in the Service Desk > Settings > Request types page.
There you can choose the issue type and configure the fields for it.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.