It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

com.atlassian.jira.plugin.devstatus.provider.DataProviderRefreshFailure

In our Jira 8.4 version that we recently updated to, I keep seeing this block in the log. Any idea what is causing this and what should we do to get this taken care of. 

Caesium-1-3 ERROR ServiceRunner [c.a.j.p.devstatus.provider.DefaultDevSummaryPollService] Refresh failure
com.atlassian.jira.plugin.devstatus.provider.DataProviderRefreshFailure: Data Provider [Id: b3ede489-cf57-3146-b860-cfe2bfbd7258, Type: stash] refresh failed with error code -1 and message - timeout after 10000ms, not getting from cache]
at com.atlassian.jira.plugin.devstatus.provider.DefaultCachingProviderHelper.refreshProvider(DefaultCachingProviderHelper.java:78)
at com.atlassian.jira.plugin.devstatus.provider.DefaultDevSummaryPollService.handlePollingSuccess(DefaultDevSummaryPollService.java:69)
at com.atlassian.jira.plugin.devstatus.provider.DefaultDevSummaryPollService.lambda$performPull$1(DefaultDevSummaryPollService.java:51)
at com.atlassian.jira.plugin.devstatus.provider.source.applink.PollResult$PollResultSuccess.fold(PollResult.java:51)
at com.atlassian.jira.plugin.devstatus.provider.DefaultDevSummaryPollService.performPull(DefaultDevSummaryPollService.java:47)
at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:151)
at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:174)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:418)
at com.atlassian.jira.plugin.devstatus.provider.DevSummaryUpdateJob.runJob(DevSummaryUpdateJob.java:85)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:430)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:454)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:382)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)
at java.lang.Thread.run(Thread.java:748)

1 answer

we use Jira 8.4.2 and get the same error stack trace ever 5 minutes ...

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

363 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you