clean up existing instance

While planning for JIRA Software implementation, we want to start from the scratch after rounds of testing on the same instance,  but not sure what would be on our check list to evaluate the 'freshness' ,  any suggestions please ? 

2 answers

I would go with the below steps:

1. Complete all testing and document all changes you made on the existing configurations. 

2. Uninstall the JIRA instance and do a fresh installation with a brand new databse

3. Re-do any customization you did during your testing. 

You should have a fresh JIRA installation.  


If you wanted to retain all the customization made during your testing, try deleting only projects. So all JIRA configurations can be retained. 

Thank you so much,  Vishnu.

how can I figure out what's wrong if the site is down somehow ? 

nothing changed yet at least from my side. :-) 

just want to restart everything, any evaluation points, please ?

You can have a look at the atlassian-jira.log and catalina.log files. These would have entries if anything goes wrong in your application. 

0 vote

There's a far easier way to scrub an install back to "empty".

Go to "backup and restore" and import from startupdatabase.xml - that will overwrite your entire (working) system with an empty Jira.

Vow, thats super cool :). How do we prepare startupdatabase.xml ? 

You don't.  It's already installed.  Take a look in the <jira home>/import directory!

Thanks @Nic Brough [Adaptavist]. Will have a look. @Quan Wu - Please note Nic's suggestion as well. 

Thank you both @Vishnukumar Vasudevan [ACP-JA]  @Nic Brough [Adaptavist]

Great to know startupdatabase.xml is there for us !

while a bit confused with zip and xml, which one for restoring ?



backup system is kind of 'all for one' as all going into one file , correct ?

Restore system is one for all , i.e. one zip or xml can bring the whole system back , right ?


there is no such project level backup/restore, true or false ?

I wonder what would be the way to just backup one project, restore it , possible ?

Both zip and xml are valid for import.  A zip is just an archive that contains one or more xml files Jira might need to restore from, so it just acts as a container for the raw xml.

Yes, restoration is complete - it's not quite this, but when you restore from xml, you might as well imagine the process as "delete every line from every table, then read the xml for each new line to take in"

There is no project backup.  But you can import a single project from a complete backup.

Thanks Nic

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