chart in Jira Premium cloud, showing the age of an issue.

Eric Roetenberg May 13, 2024

Hai,

 

Is it possible to create a bar chart in Jira Premium cloud showing the age of an issue.

ouder dom issue.JPG

 

Grtz.  Eric

5 answers

2 votes
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 14, 2024

Hi everybody  👋

@Adrián García González Thank you for recommending Time In Status! 

@Eric Roetenberg with Time in Status you can get issue age in chart.

Знімок екрана 2024-05-14 о 22.32.08.png

 

Also Issue Age Data available in a Table

Знімок екрана 2024-05-14 о 22.22.08.png

If you need the age of a single issue, you can obtain it using the One Issue Bar Chart.

Знімок екрана 2024-05-14 о 22.24.39.png

Add-on have 30-day free trial, free up to the 10 users and developed by my team. 

You can also book a live demo - we'll show you the application inside out and answer all your questions.

I hope you find this helpful 🚀 

2 votes
Adrián García González May 14, 2024

Hi @Eric Roetenberg

Jira does not allow you to get this data natively, you would have to go to some plugin to get this report.

You can try Time in Status for Jira Cloud.

Time in Status reports show detailed status information. In the ‘Total’ column you can find the age of a particular issue. In addition to this information, you can see the date on which an issue entered each status for the first time in the Status Entry Date report.

tis_total column (1).png

This way you can identify the age of the issue, from its creation to its resolution.

I hope this is helpful, Regards!

1 vote
Amay Purohit_RVS
Rising Star
Rising Star
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May 14, 2024

Hi @Eric Roetenberg 

 

You can use Jira Rest API's to pull this data. However that can be a bit complicated to build. If you would be interested in a mktplace app, you can try out 

Time in Status Reports 

With our app, you can effortlessly track and visualize how much time your tasks spend in each status, gaining invaluable insights into bottlenecks, efficiency, and team performance. You can also group your statuses to define your own Total/Cycle/Lead times

Hope this helps.

More details here

The app is free for 10 users. Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS - Cycle Time report.PNG

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 16, 2024

Hi @Eric Roetenberg

There is no built-in solution for issue age in Jira. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

You can get issue age by using lead time(the time interval between the moment an issue is requested to the moment it is completed) report. Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Lead Time for Each Issue report which lists issue ages in table view.

For further details, you can have a look at Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters article and Status Time Reports How to Videos.

App Features:

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

 

0 votes
Gizem Gökçe _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 15, 2024

Hello @Eric Roetenberg ,

Unfortunately, there is no built in solution in Jira for this. So in order to see an Issue Age chart I suggest you use a marketplace app. Timepiece (formerly Time in Status) ,the oldest and leading "Time in Status" app in Atlassian Marketplace, which is developed by my team at OBSS, has a report type that will meet your need.  Our app is available for both Jira Cloud, and Data Center. 

Timepiece mainly allows you to see how much time each issue spent on each status or each assignee

Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. Timepiece reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts

Issue Age Bar Chart.png

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total Issue Age per project or epic, average resolution time per sprint, week, month, issuetype, request type, etc. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Visit Timepiece (formerly Time in Status) to explore and enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

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