Understanding Time in Status in Jira: What It Means and How to Monitor It

In today’s ever changing environment, you need data to have more control on your project timelines, and for informed decision making. You will need reliable reports to strengthen your processes, to track your bottleneck issues. "Time in Status" indicates how long a project task has been in a particular stage / status, such as "In Progress", "Pending" or "In Review". You need to see which issue has spent most time in which status or with which assignee, and take appropriate actions. To achieve all this, you will need comprehensive overview of the time spent in each project stage.

Benefits of Time in Status data :

  • If tasks stay in a particular status (e.g., "In Progress" or "Review") for longer than expected, it can signal a bottleneck. The report highlights these delays, helping teams address the root cause—whether it’s a resource shortage, unclear requirements, or inefficient processes.
  • By analyzing historical time data across statuses, teams can estimate how long similar tasks may take in future sprints or projects.
  • A clear view of time spent in each stage allows teams to streamline their workflows, remove unnecessary steps, or automate repetitive actions.
  • Managers can track how long each team member takes to resolve tasks. It provides insight into performance patterns, helping identify areas of improvement or success.
  • If Service Level Agreements (SLAs) are in place, the Time in Status Report shows whether tasks meet response or resolution timelines as agreed upon.

 

How to extract data for Time in Status in Jira :

  • You can create your own custom fields and apply Jira automation to populate them
  • Use Jira Control Chart. It helps to visualize the average data for one issue or a cluster of issues via a dotted chart.
  • Jira also provides "Average Time in Status" and "Average Age Charts" dashboard gadgets.
  • Atlassian Marketplace apps extend Jira functionality to get detailed reports for time in status data. Time in Status Reports is one tool which can help you achieve this objective. The app comes with more than 20+ reports. Some of the popular and much needed ones which the app provides are as below.

Jira Time in Status report

This report shows how long each issue has spent in your workflow statuses. It helps to make urgent decisions regarding team workflow steps. You can filter data by Project, Fix Version, Sprint, Issue created date, Issue Types, Status, Assignee,  Jira Filter, JQL. It will help to generate an accurate, detailed report based on the chosen criteria. 

You can further filter your data for status within specific date ranges.

 TIS-1.png

 

Status Count report

The Status Count report shows how often an issue has moved to each workflow status. So you can monitor how many times an issue moves to the "On Hold" or "Under Review" statuses and identify whether some delays occur.

TIS - Count.PNG

 

Time with Assignee per Status

This report is very handy when you want to track the details of in which all statuses the issue was with each assignee.

 TWA per Status.PNG

 

Median & Percentile Reports

The term Median refers to a metric used in metrics. It is the middle number in a sorted ascending or descending list of numbers and can be more descriptive of that data set than the average.

Similarly a percentile is used to express how a score compares to other scores in the same set. It is typically communicated as the percentage of values that follow a particular values in a set of data scores.

Below are the steps to easily extract this report.

 TIS - Median animation.gif

 

Time with Assignee report

The Assignee time report shows the total time a particular assignee has been working on the issue. That’s why it’s especially useful for identifying who is responsible for the workflow delays.  It shows which assignee has been solving the task longer than it might be necessary. 

TWA.PNG

 

Status Transition Dates report 

The Status Entrance Date report shows the date an issue has moved to a particular status.

Get dates when the issue has entered each of the statuses.

 TIS - Status Transition Dates.PNG

 

Time between Status Transitions

This report helps in calculating the time between 2 specific statuses in the issue workflow.

 Time Between Statuses.PNG

 

Time in Field Report

This report helps to track time issues have spent in a particular Jira field. For eg "Team", wherein you need to track the time spent with a particular xyz team.

time_in_field_report.gif

 

Calculate Cycle Time, Lead Time and Resolution Times with Status Grouping feature

You can group your Statuses to define your own Cycle time, Lead time or any other grouping.

The app will sum up the time in each of the statuses which are grouped together.

 Status Grouping.png

You can use this grouped status on the Time in Status Report screen as below.TIS - Grouped Status.PNG

 

Power BI Export

You can easily export your time in status reports to Power BI and other BI tools using the JSON Feed feature.

In Power BI, use the "Web" connector to connect to the JSON feed.

Enter the URL copied above, and once connected, you can use Power BI's capabilities to create reports and dashboards based on your Jira data.

Sample report below

 TIS - Power BI Export Output.png

 

CSV Export

Data from the main grid can be exported to CSV files, which you can then examine with programs like Excel or Google Spreadsheets.

Time in Status - CSV Export.PNG

 Dark Theme Support

The app works seamlessly with Jira's dark theme. Just click on the your profile icon on the top right of your Jira screen. And select Theme -> Dark. The app colors will adjust according to the theme as shown below

tis-dark-mode.png

 

Sticky Headers

A small but very useful feature which the app provides is sticky headers in the reports. If you have a large data set to scroll up and down in the screen, this feature helps a lot to not loose track of which row value belongs to which column header.

Conclusion

Time in status reports, which give maximum features, allows one to monitor, analyze, and make informed decisions for the project.

Time in Status Reports tool  by RVS is one tool that can help you achieve this objective by giving all these features to its users. Try it today to identify loopholes or hindrances to your project’s workflow and make productive changes in your Jira workflow.

 

Get a 30 days free trial for Time in Status Reports now. 

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