Based on one entry thru service desk, we would like to create several sub-tasks in our team automatically.
Is that possible?
Just to add a little more to this plugin is ingrained in our workflow (hi, Bob!) - you'd want to add the "Create Subtask" post-function in the Create transition of the Service Desk issue's workflow. Be sure to move the "Create Subtask" post-function so that it fires after the "Creates Issue Initially" post-function!
Hi Alexej, The trigger would be a field with multiple selections possible (multi-select). To be more specific: the entry is a "new user form" entered by a manager i.e. and linked to an issue type. Custom field "Systems" with a multi-select option, so at the request of a new user multiple systems can be defined. As a result multiple sub-tasks are created to define the new user for several systems, each with it's own owner.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot