Dates are displayed in JIRA Service Desk in format like: '1 week ago', '2 days ago'
To see the date and time we can hover over the item (but some users do not realise you can do this), but we would prefer to see the full date and time instead.
Is it possible to change the format to dd/mm/yy hh:mi:ss ?
It would be necessary to apply the resolution described in: Disable Relative Dates in JIRA
If you have a Cloud instance, please raise an issue with us at https://support.atlassian.com and we can apply that for you. As for the date format, it can also be changed. Please see Customizing the Look and Feel - Date/TimeFormats for more details about this.
Hope this helps.
Due to restricted functions on our Cloud environment, this type of customization on OnDemand versions of our products is not available anymore.
As a workaround, hovering the mouse over the relative dates displayed will show them in the real date format dd/mm/yy hh:mi
Hopefully this clarifies any miscommunication here!
Leonardo Hubert | Atlassian Cloud
This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs