board status doesn't match issue status

Leonardo Alcantar October 18, 2024

Hello - 

 

I tried searching for an answer to this issue - but haven't found it. 

 

When I look at the issues in Issues tab - the status shows up correctly for each issue. However, if I go to the board view, the status doesn't match what's on the issue. Same with the main page that shows the graphs/summary dashboards. 

2 answers

3 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

Hi @Leonardo Alcantar , in Company managed projects the Board view the Column headings are not necessarily the same as the status. The statuses are mapped to columns and the columns can be labeled independent of the statuses. What type of project are you using. Check the lower left corner.

Leonardo Alcantar October 21, 2024

Hi Jack - the bottom-left corner shows - You're in a team-managed project. 

 

I just checked again today and what's showing up in the Summary page and board views changed again - still doesn't match what's in the actual issues. No updates have been made since I submitted this question. 

 

Really confused at what's going on - I have two other projects setup the same way and those are working correctly. 

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 21, 2024

Hi Leonardo,

Can you share some screenshots?

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