Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,032
Community Members
 
Community Events
165
Community Groups

I'm planning to backUp jira. What should I consider?

I know that should do the backup with native tools from the database and not with xml.

The XML backup includes all data in the database. However, it does not include the attachments directory, Jira application home directory, or Jira application installation directory, which are stored on the filesystem.

Does the native backup form the database include the attachments, attachments directorys?

What should I also consider for the restoring part?

2 answers

1 accepted

1 vote
Answer accepted

@Laith Ata ,

Database backup does not contain any attachments, you need to follow some other methods to backup home directory.

And how do I restore the attachments with the right directorys? 

Joe Pitt Community Leader Aug 05, 2019

Attachments need to be restored into the directory the JIRA configuration points to. 

Yes, you need to restore all the files including attachments, avatars etc. I would say entire home directory 

Thank you very much! 

Hey there! If you're searching for an easier solution to back up and restore your data, we built Rewind for Jira Cloud to solve this exact problem. Our app offers automated backups and self-serve restores. We're now in the Atlassian Marketplace, so feel free to check out the app and try it free for 7 days. We'd love to hear your thoughts!

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you