assign field on create form

I dont know why, but i cant manage to set up that all users see assigne on create issue form.

Some users see the filed, but others cant.

 

NOTE: They have the permission to assign users

1 answer

1 accepted

Accepted Answer
0 votes

The only things that control the assignee field in JIRA is whether it's on-screen and if you have "assign user" permission, not to be confused with "can be an assignee" (you can do more with some add-ons - field security for example)

Permissions can be quite complex, so

  1. Read the permission scheme again and make sure the rules allow everyone to assign
  2. Check the workflow - are there any permission related properties on the status?

 

Thanks for answer, but i still cant manage to solve it...
It is not the problem with permissions or the screen 

Then you have an add-on or a hack altering it.

Probably, because with same permission scheme on other project it is working normal.
The problem is that i cant figure it out, or what could cause assignee not showing on screen 

Ok, the two I know that can do it are the Behaviours part of Script Runner and Quisapps Field Security - are either of those installed?

Noup, any other idea or settings inside the system that could cause this

No, in the system it really is just the "assign user" permission if it is on-screen.

Although, could your users check the list of available fields for themselves?  The box at the top right

 

Sorry, i figured out.

It was different Issue Type screen so...

Ahh, bother!  I had not thought to ask to check that they were using the same project and issue-type

Thanks for your help...

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,266 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you