I don't have user management or invite user button in my jira administrator for adding email id user for singe user as a team. gg typing also not working.
how to set the user management button visible.
That's why I asked about the user configuration, my best guess was that they're using a user management system that doesn't allow, or isn't configured to allow, Jira maintenance of users (you can add in the Jira UI when using Crowd too though, and some other systems - that's why we need to know what they've configured on the user side)
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