You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
I am facing an issue where I am trying to disconnect from an existing Zendesk Support URL link and when I press on the Disconnect button, nothing happens. Have tried to uninstall and install again twice, the old link is still there. Any suggestions?
Hi,
This is Majid @ Exalate.
I believe this might be a known issue and support might be able to help you here. Jira and Zendesk integration has come a long way from basic field sync to a single Jira instance. Integration apps such as Exalate now allow you the ability to customize the integration to a very granular level and control every aspect of it.
Thanks
Majid
I disabled the Ghostery Chrome add-on (ad blocker) and now it works
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I had the same issue but went into incognito mode on chrome and it worked.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Seems to be an issue with Safari. I had the exact same issue - did the same with Chrome and it worked.
Machine : MacBook Pro.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I had the same issue using Safari on a mac, ended up trying it on Chrome on mac and it worked.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi everyone. I am also seeing this issue. Trying to re-setup our Zendesk - Jira integration and it won't let me disconnect so I can input a new account. Will be reaching out to Zendesk support today. See what they say.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm having the exact same issue. It doesn't seem to be working! Don't know where to check this from
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.