Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

You don't have permission to access this issue, in project view and Biggantt Edited

I have added myself as jira admin, and administrator, and have set permission of the project to allow these groups to be able to see everything. When I am looking at the details of the task can see every but in the work breakdown structure it say "you do not have permission to access this issue"

* It is set on global permission 

*Everyone else in the group has permission to access the issue and is able to see it

 

This happens in the project sections which then doesn't allow me to look at this issue in Biggantt, where it tells me that I do not have permission to access this task"

Is there another set permissions that I need to add myself to?

 

I am using Jira cloud. 

1 answer

make sure you've got all of this correct:

https://wiki.softwareplant.com/display/DOCUMENTATION/Application+Security

 and in your Atlassian Administration screen make sure the BigGantt system user is there

I've got the first part correct. 

When I try adding the BigGantt system user into the admin it say "System users product access cannot be removed"

Those links are obsolete.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you