Hello, same problem for me, after upgrade from Jira 7.9.13 to Jira 8.5.4
Still no solution ?
I've found this issue :
https://jira.atlassian.com/browse/JSWSERVER-20347
But no workaround for now...
There's an option in every user's profile to 'Clear All Tokens'.
Have you tried this?
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Tried this solution, doesn't work !
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I've had this issue reported by one of our Jira users (out of about 80 total). It seemed to occur when we upgraded to v8.4.2 in late October 2019. Since it has only been once user its hasn't been a super urgent problem but I still want to get to the bottom of this problem.
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