Recently we have observed that incorrect attachments are displaying when viewing an issue.
As an example a new created issue (today) when viewed is showing that an attachment was added on 14/1/21. If you attempt to view it times out.
It's more of an issue with the customers.
We have seen a similar issue with Attachments showing when we open an issue that is not actually attached to the issue, and when you go to click on them they do not open. Clients can not see these. And if you return to the issue later many times the ghost attachments are no longer visible. @Jennifer Skudlarek
You are not alone, we are experiencing the same thing randomly in Jira software. After three or four refreshes the correct attachments or no attachments (which is correct) is shown on the issue. I have raised a ticket with Atlassian and will report back if they give me a solution or something to double check.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events