our users need a feature in their workflow: there are 1 status called Clarification which can be transitioned from several statues (e.g. Open, In progress, etc.) and vice versa. They would like to achieve a condition which enables as the back transition only that one which was the root status.
I mean: if the user transitioned the issue from Open to Clarification, then you can choose only the Open status from the Clarification. If you come to Clarification from in progress then if you finished with clarification you could only choose In progress.
So I would like to limit the workflow transitions according to the incoming status.
How can it be solved? I know that we could create several clarification statuses like "Clarification", "Clarification.", "Clarification2", etc. but it must be a better solution.
Thanks in advance,
Use the "previous status" condition from JIRA Misc Workflow Extensions plugin.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot