Workflow preconditon question

Dear All,

our users need a feature in their workflow: there are 1 status called Clarification which can be transitioned from several statues (e.g. Open, In progress, etc.) and vice versa. They would like to achieve a condition which enables as the back transition only that one which was the root status.

I mean: if the user transitioned the issue from Open to Clarification, then you can choose only the Open status from the Clarification. If you come to Clarification from in progress then if you finished with clarification you could only choose In progress.

So I would like to limit the workflow transitions according to the incoming status.

How can it be solved? I know that we could create several clarification statuses like "Clarification", "Clarification.", "Clarification2", etc. but it must be a better solution.

Any idea?

Thanks in advance,
Rumi

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

640 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you