Workflow preconditon question

Dear All,

our users need a feature in their workflow: there are 1 status called Clarification which can be transitioned from several statues (e.g. Open, In progress, etc.) and vice versa. They would like to achieve a condition which enables as the back transition only that one which was the root status.

I mean: if the user transitioned the issue from Open to Clarification, then you can choose only the Open status from the Clarification. If you come to Clarification from in progress then if you finished with clarification you could only choose In progress.

So I would like to limit the workflow transitions according to the incoming status.

How can it be solved? I know that we could create several clarification statuses like "Clarification", "Clarification.", "Clarification2", etc. but it must be a better solution.

Any idea?

Thanks in advance,
Rumi

1 answer

1 accepted

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,203 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot