This question is in reference to Atlassian Documentation: Attaching files and screenshots to issues
With email to ticket, are you able to view images that were attached to the email somewhere within Jira Service Desk
Is that something I have to setup then, I have tested a few emails with images in the body and I am unable to find then on the issue. I see the attachments area, but the attachment is not brought over
If you are on cloud, no need to setup. In Agent/admin view, images should be shown in the attachment section, in Customer Portal view, Images will be shown in the request body as thumbnails. However, attachment do have a size limitation though, I think it's 25MB.
Talk to support it does not work for you as they should be working.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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