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Why is there a task level comment and work log level comment ?

Partha Mandayam
Partha Mandayam January 11, 2020

Aren't we writing the same thing in the task comment and the work log comment? Isn't that duplication?

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Kat Warner
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
January 11, 2020

Work log comments may be used in reports to customers along with their invoices.

Task comments may be internal only details of what was done including scripts used etc.

There is an option to duplicate the work log comments to the task comments but it has other impacts.

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Partha Mandayam
Partha Mandayam January 12, 2020

How to use work log comments in reports to customers?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 12, 2020

Copy them into the reports as needed.

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Partha Mandayam
Partha Mandayam January 12, 2020

how to generate the reports with this data?

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Kat Warner
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
January 13, 2020

We use Tempo apps for these reports. 

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