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Why is the new created issue not be opened immediately after creating?

Steffen Seel
I'm New Here
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April 15, 2015

Why is the new created issue not be opened immediately after creating?

After creating a new issue JIRA is not showing the new issue - it shows me still the same screen.
There is just a "temporary-pop-up-hint" with information and a link about the new issue (look at the hardcopy).

Support-Request-Issue-not-opened.png

How can a configurate, that the new created issue will be oppend immediatly?

 

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Pedro Souza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2015

Hi, Steffen,

This is actually a feature introduced in JIRA 5.0x, that makes the issue creation faster.

If you would like to have the previous behaviour, you could vote for https://jira.atlassian.com/browse/JRA-28758 which also contains some workarounds to restore the issue creation behaviour from JIRA 4.4 which opens the view screen for the newly created issue.

 

Cheers,

Steffen Seel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 15, 2015

Hi Pedro, thanks for your answer. regards from Germany Steffen