Why is the new created issue not be opened immediately after creating?

Why is the new created issue not be opened immediately after creating?

After creating a new issue JIRA is not showing the new issue - it shows me still the same screen.
There is just a "temporary-pop-up-hint" with information and a link about the new issue (look at the hardcopy).

Support-Request-Issue-not-opened.png

How can a configurate, that the new created issue will be oppend immediatly?

 

1 answer

1 accepted

0 vote
Pedro Souza Atlassian Team Apr 15, 2015

Hi, Steffen,

This is actually a feature introduced in JIRA 5.0x, that makes the issue creation faster.

If you would like to have the previous behaviour, you could vote for https://jira.atlassian.com/browse/JRA-28758 which also contains some workarounds to restore the issue creation behaviour from JIRA 4.4 which opens the view screen for the newly created issue.

 

Cheers,

Hi Pedro, thanks for your answer. regards from Germany Steffen

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot