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Why is my automation rule not working?

CRISTIAN DANIEL PORTILLO PALACIOS
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July 10, 2024

I am trying to create an automation rule for when the main task (story) is finished, all secondary tasks (sub-tasks) should transition to "done". However, I am getting the following error message:

Error Jira.png

 

 

The error massage translates to:

Destination status could not be resolved. If using a smart value, make sure it resolves to a numeric status ID or an untranslated name for issues (with the current status):
ATEAM-12717 (In Progress - 11706)

 

Any help would be much appreciated. 

2 answers

0 votes
John Funk
Community Champion
July 11, 2024

Hi Christian - Welcome to the Atlassian Community!

That can happen if the workflow does not have a transition from the current status to the new status. Of if there is a condition on the transition. Can you verify that with your workflow? 

0 votes
Nicolas Grossi
Banned
July 10, 2024

@CRISTIAN DANIEL PORTILLO PALACIOS Welcome! Can you attach your automation rule content ?

 

Nicolas

CRISTIAN DANIEL PORTILLO PALACIOS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2024

Thank you for your response. 

 

Is this what you need? @Nicolas Grossi 

rule content.png

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