Why is In line edit field disabled in random projects in Jira?

Hi there,

We have a very strange problem. We have 2 projects that have identical project workflows, issue types, screen schemes, permissions etc etc. IE. There are no differences between.

Yet in one project in-line editing from the issue screen is disabled on issues in one project but not on the other. We found a strange work around whereby if you "edit" the ticket and save your changes, when it takes you back to the issue screen, in line editing is available but only while you're active on that screen. If you browse away or even refresh the screen, in line editing is once again disabled.

No idea what's going on, any help would be much appreciated.

Regards,

Andy

3 answers

1 accepted

Thanks guys! Will do both...

We have the same issue. Could you please share with us the progress of the bug you created?

Thank you.

Sadly never got to the bottom of it and the case was closed.

0 vote

I would suggest you to log a case in support.atlassian.com to further investigate this behavior

Check if you'Re using the behaviours plugin as it disables the inline-edit functionality of issues with behaviours attached to them...

Nope... not using Behaviours Plugin

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot