Why does the bulk update of issue not allow comments?

I am doing a bulk update of issues and selecting to transition the issues. All fields that come up when doing this manually show when doing this via the bulk option, with the exception of the comments field.  How can I get this field to show?

Or should I be doing this another way?  End result that I am looking for is to be able to bulk add comments.

1 answer

1 accepted

If you only want to add a comment and not change the status of the issue use bulk tool but select edit rather than transition. You will then have the option to change any field and add a comment.

Thanks, You pushed me in the right direction.  I found that it was the render type of the field that was not making it show. Fixed that and it now shows. 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,082 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot