The solution below has resolved my issue.
"The issue can be resolved by disabling and re enabling the add-on and performing a re-index."
My guess is that you were using one of the gadgets that were removed from Cloud a few months ago.
This version was not removed from the cloud - you can still buy the addon here:
I think, you refer to the "old" free version of that addon.
I am also seeing the above error. I have also purchased this add-on through the marketplace and deployed a shared dashboard with the paid working gadget. On my personal dashboard I tested removing the gadget and tried to add the gadget back, however its missing.
I placed a banner on my site for my users to have something to help track time thanks to @Helen Galvez until this is resolved.
We are also having this issue with the gadget and we have signed up for the $5 per month for up to 50 users. Running the report works as an alternative, but the gadget is more convenient. Also I notice that I cannot load any gadgets at all.
I will also post an announcement on the banner for my users
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs