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Why do I get logged out all the time?

Matthew Adler
Matthew Adler June 3, 2016

I am admin. This didn't occur before, but lately, for the past few weeks. I get logged out frequently.  Many times a day. Before I practically never saw the login prompt.

Please (recommend) fix. 

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George Dinkov _Botron_
George Dinkov _Botron_
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June 4, 2016

Hi Matthew,

This seems to be related to this issue - https://confluence.atlassian.com/jirakb/changing-the-default-session-timeout-for-jira-cloud-779160747.html

 

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Matthew Adler
Matthew Adler June 9, 2016

Hi George, 

Unless this timeout is recent, I doubt this is the case.  Like I mentioned earlier, I used to use Atlassian for months without prompt to login and I certainly was not using the service while sleeping. I've been prompted several times during a work day.

Thanks,

Matt

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