Why did all my custom fields disappear?

Megan Makowiecka April 4, 2015

After entering in a new calculated custom field, all other fields have disappeared from the Admin > Fields > Custom Fields screen.

How do I remove this field (there is no cog icon to the right) and restore all the other custom fields?

 

4 answers

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Megan Makowiecka April 6, 2015

I was finally able to figure this out.

I had to use the REST API to find the field id then navigate directly to editing that field.

 

Thanks Nick for helping.

Destia Salma October 27, 2015

hi megan, can you tell me, step to solve this issue? i have same case

Nic Brough -Adaptavist-
Community Leader
Community Leader
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October 27, 2015

I think she'd added some Javascript which killed the display. You can construct an edit url by working out the customfield id and then going to http://yourjira/secure/admin/EditCustomField!default.jspa?id=xxxxx where the x's are the custom field id.

Destia Salma October 27, 2015

hi nic, thank you for your advice. i can solve this issue with deleting script at description custom field that added when using "Misc calculated add on". 1. Find custom field id at URL : https://xxxxxx/rest/api/2/field where x's are your jira 2. change n's with custom field id https://xxxxxxx/secure/admin/EditCustomField!default.jspa?id=nnnnnn 3. delete script at description related custom field id

Megan Makowiecka October 28, 2015

That's exactly what I did. . https://xxxxx/rest/api/2/field searched for the name of the custom field and noted the number. Then edited a random custom and swapped out the ids.

0 votes
Megan Makowiecka April 5, 2015

That's the thing, I cant. There is no cog on the right hand side. We use this add on for other custom fields,  so removing it wouldn't be an option.

0 votes
Megan Makowiecka April 4, 2015

I'm using the JIRA Misc Custom Fields add on.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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April 5, 2015

What happens in you remove the new field completely?

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2015

Ouch.  Which addon are you using to create the new calculated field?

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