Greetings Jira helpers,
I am the administrator for Jira at my company. I have global and project permissions set so I can assign users in a specific group to an issue. I can assign an issue to myself or the reporter and that is it. What do I need to do so I can assign an issue to anyone in the group?
I have added a new user and set permissions so he is assignable.
His name does not show up in the suggest box. If I type the first letter of his name, it does show up.
He can assign issues, but his name is the only name in his suggest box. If he types the first letter of a name, he can assign an issue to that person.
So it looks like permissions are set up right, but the assign suggest boxes are not showing the names of the users. This makes it hard for the new kid. Nobody can assign him work. He can assign work to himself but to nobody else.
Is this by design or is there something we need to do when adding a new user to 1) have that user listed in our suggest boxes for assignment and 2) have our names in that user's suggest box for issue assignment?
I'm also having this issue! One of our developers randomly can't be assigned to any issue despite having worked with us for 5+ years and it never being an issue before. He has all of the same permissions as the other developers, he just randomly doesn't show up as an option to assign anything to (other than himself)
Thank you guys for helping out. Every person in the group is part of 1 or more groups where they have Assignable permissions and browse project permissions. I checked the permission scheme and it looks correct. the users can assign themself to the issue, I just can't see the full list of users to assign them.
When I make automation rule for assigning the issue to user in the role, it appear erros as below. I already grant assignable / assign issue permision to user. pls help this case
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