Henrique - that is very good advice, and I will try that if the issue comes up again. In this case, both users who were having issues had just done a fresh install of Chrome.
For some reason, clearing cache and history and restarting Chrome did the trick, so I cannot verify if incognito mode would have helped. I will keep that suggestion in mind for future use though.
It seems a browser plugin issue.
My suggestion is that you ask the users to try it again using the incognito mode on chrome.
The incognito start the navigation without any plugin enable, it’s an important step to perform to check where is the error.
Do you have a valid certificate for the server? We currently are using an invalid certificate for testing (sha1) and when I try to view the image I get the invalid cert message, clicking OK brought up the image, then refreshing the page showed the profile pic. Chrome is more sensitive to Invalid Certificates than IE.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs