Why I cannot "delete this link" ?

[Avi Ziv]

I am admin and had created a link between two issues.

I can see the "delete this link" option but link could not be removed.

[Avi Ziv · Accepted solution]

The problem was I was defined myself as Admin, but not as User. After adding myself to Jira-Users group the problem was resolved.

[Avi Ziv]

It seems to be a local problem in my PC.

In other PC with same Permissions, there is no problem !

Thanks.

[Avi Ziv]

There is no entry in the history.

[Jose M.]

If you click "delete link" is there afterwards any entry in the history?

[Alexey_Rjeutski__Polontech_]

You can try awesome screenshot extention of chrome and remove all unneeded secure data - also create special test tickets that will not contain it and check link deletion on them.

Also please check that none of those 2 tickets is closed - maybe you have workflow setting that blocks editing.

[Avi Ziv]

Thanks for you tip about chrome, indeed I am using it.

I cannot update an image to free image hosting, because security reasons in our company.

[Alexey_Rjeutski__Polontech_]

You can upload somewhere to free image hosting and then link with image button

[Avi Ziv]

Sorry, how to upload here an attachment?

[Alexey_Rjeutski__Polontech_]

what happens if you press delete this link? could you share a screenshot?

[Alexey_Rjeutski__Polontech_]

1. Could you share a screenshot?

2. If you use chrome press F12 and check the console tab while you are pressing the link

[Avi Ziv]

Nothing. It seems, server is working... but the link is not removed.