Why I cannot "delete this link" ?

I am admin and had created a link between two issues.

I can see the "delete this link" option but link could not be removed.

11 answers

1 accepted

The problem was I was defined myself as Admin, but not as User. After adding myself to Jira-Users group the problem was resolved.

Nothing. It seems, server is working... but the link is not removed.

1. Could you share a screenshot?

2. If you use chrome press F12 and check the console tab while you are pressing the link

what happens if you press delete this link? could you share a screenshot?

Sorry, how to upload here an attachment?

You can upload somewhere to free image hosting and then link with image button

Thanks for you tip about chrome, indeed I am using it.

I cannot update an image to free image hosting, because security reasons in our company.

You can try awesome screenshot extention of chrome and remove all unneeded secure data - also create special test tickets that will not contain it and check link deletion on them.

Also please check that none of those 2 tickets is closed - maybe you have workflow setting that blocks editing.

If you click "delete link" is there afterwards any entry in the history?

There is no entry in the history.

It seems to be a local problem in my PC.

In other PC with same Permissions, there is no problem !


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