Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why I can not link an issue in Jira?

I have the Admin role in Jira. However, since September when I try to link an issue to a ticket in Jira, appears a warning icon with the sentence "We couldn't link the issue  Wait a few moments, then give it another try"

But It does not work!

Could you please help me to solve this issue? Thanks

1 answer

0 votes
Benjamin Community Leader Nov 30, 2021

Hi @angie_saenz ,

 

If you seeing the linking option, your permission seems correct. There are only two places to enable linking for the system and user. The global linking is turned on and the user has linking permission.

 

Check but both seems like it is configure. If it is, I would recommend contacting Atlassian support. 

 

https://support.atlassian.com/contact/#/

 

-Ben

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you