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Hello @Jason Liu ,
I hope you are doing well!!
This kind of behaviour appears when you need to perform the Jira full-lock reindexing.
Note: It is always recommend to perform Jira full-lock reindexing on non-working hours.
Regards,
Mayur
Hi @Jason Liu ,
Sometimes it happens due to the sync issue. Once you will perform the Re-indexing then it will be resolved. You can try to perform the project level re-indexing and then check. Else Instance level re-indexing will fix it.
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Hi Manoj, I tried project re-indexing but it shows 100% complete for hours and it won't show fully completion. Do you know why it happens? @Manoj Kumar
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The process keep working until you have the acknowledge button from what I have been able to observe. It could be due to a large volume of issues in the project.
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So if I close the window/webpage, will the project re-indexing keep on? I don't want to open my computer for too much time.
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Yes, It will keep on.
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