While closing change request, remaining effort set to "0" or not?


As per JIRA updates, If you closing story/Sub-story, then remaining effort will automatically drop down to "0" 

Does the same thing happens for change request?

For reference, We closed one ticket, which is a change request, but remaining effort is not set to "0"

Do we have to manually moved it to "0" ?


Urmimala (Nagra)

1 answer

1 vote


It seems like the update just happens automagically, but you have control over this yourself. The update is being triggered by a post function on the transition that is applied to close your story/sub-story.

If you want the same thing to take place for Change Requests, first have a look at the workflow that is currently assigned to Change Requests. That's the workflow you need to check and potentially optimize.

  • To edit the workflow, type g+g and type 'workflows' in the dialog that pops up.
  • Find the workflow and select edit.
  • Select the transition that closes the issues and navigate to post functions
  • If it isn't there yet, add a post function of type Update issue field. Configure it to update the value of the Remaining Estimate field to 0.
  • Don't forget to publish the workflow once you're done

And like this the remaining estimate on change requests will be updated to 0 when you close them.

Just on a side note: before you modify your workflow, have a look whether it is being used for other issue types / projects as well. Your change will affect all issues that are using the workflow throughout JIRA. Which is probably ok, but a prior assessment of the impact of your change is never a bad idea.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

158 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you