The Resolution field is usually handled by the Workflow. It is never put on the Create or Edit screen.
You should follow these two rules.
- When transitioning from a blueTo Do (Blue) or yellowIn Progress (Yellow) status to a greenCompleted (Green) status you will either –
- Provide a screen for the user to set a resolution
- Set the resolution with a Post-Function
- When transitioning from a greenCompleted (Green) status to a blueTo Do (Blue) or yellowIn Progress (Yellow) status you should clear the resolution with a Post-Function.
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