I have changed the permissions scheme to have all the functions accessible. Still not time record.
There used to be a timer where you could click and that would automatically record the time on the call - this no longer availlable
I have seen a timer similar to that one and it was an add-on as well called Toggl. If time tracking is not working unless you use Tempo see if there are any other time tracking add-ons that could be causing this.
If nothing stands out at you put JIRA in safe mode and see if the same behavior occurs. If not, re-enable the add-ons one by one until it does.
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