When I create a Subtask, This appears on the board

Gabriel Baggio June 11, 2021

When I create a Subtask and change the status "TO DO" to "IN PROGRESS" according to my workflow process, it appers in the next board.

 

1) I created a task

2) I put a subtask that automatically goes to "TO DO"

3) I change de current status from "TO DO" to "IN PROGRESS" in the subtask

4) This is appearing in Kanban Board and shouldn't do it.

 

subtask TO DO.PNGkanban board.PNGsubtask IN PROGRESS.PNG

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Bill Sheboy
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June 11, 2021

Hi @Gabriel Baggio  -- Welcome to the Atlassian Community!

You note that you create a sub-task and change the status to "in progress", and it appears on the board.  Your board has "in progress" as a mapped status in a column, so why would you think it would not appear on the board?

Best regards,

Bill

Gabriel Baggio June 11, 2021

Hey Bill, 

Thanks for your answer!! I need to not appear on the board because it is more clear. And the subtask needs to stay in the main task, not appear separately.

 

Thanks

Bill Sheboy
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June 11, 2021

Hi, Gabriel!

Thanks for clarifying.  Is this a company-managed project?  For company-managed you may change your board filter under settings to not include the sub-tasks...

As you are using Kanban, if you want sub-tasks included in the reports but just not appear on the board, try changing the "Kanban board sub-filter" instead as that only impacts display.

Gabriel Baggio June 11, 2021

Yes, Bill!!

It is a company-managed project!!

"try changing the 'Kanban board sub-filter' instead as that only impacts display" How I do that Bill?

Bill Sheboy
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June 11, 2021

If you are the project admin, from the board...

  • Select the ... menu at the top-right
  • Select Board Settings
  • Select General on the left side
  • Scroll to the bottom
  • Note the Kanban board sub-filter field
  • If the field is empty, please enter
issueType NOT IN ("subtask", "sub-task")
  • If the field is not empty, add the following to the end
 AND issueType NOT IN ("subtask", "sub-task")
  • Scroll back to the top of the page and select Back to Board
Gabriel Baggio June 14, 2021

Really Thanks Bill for this step-by-step guide!!

I've made all of the steps above, and this message appears: 

The value 'subtask' does not exist for the field 'issueType'.

Do you know what can I do?

Thanks for your time Bill!!

Here is a photo of my Issue types:

JiraStuff.PNG

Bill Sheboy
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June 14, 2021

Hi!

Sorry, I was listing both of the common spellings of sub-task, as some companies have added multiple values for that issue type.  Please drop the ones that don't work.

If this helps solve the issue, please consider marking this question as "answered".  That will help others in the community find solutions faster.

Thanks!

Gabriel Baggio June 14, 2021

Thank you too much, Bill!! You really solve my problem!!

I just made some adjustment, and I rephrased to this: 

AND issueType not in (sub-task)

 And It really works!! I'm not able to see the subtask on the board now!!

Thanks, Bill, I really appreciate what you've done for me!! I can send to you a pack of beers if you like!!

Best regards,

Gabriel

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Gabriel Baggio June 14, 2021

Thank you too much, Bill!! You really solve my problem!!

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