What's the proper way to install JIRA Service Desk to an existent JIRA Server?

There are mixed and confusing information online on what is the proper way to install JIRA Service Desk to an existent JIRA Server.

Some documentation say to install it as a separate instance others to install it as a plugin.

It looks like if you install as separate instance you lose some functionalities. 

 

Please advice?

1 answer

1 accepted

This widget could not be displayed.

The docs tell you "how", not "why".

If you want the tight integration, and all your users collaborating in one place, then install them together.

If you want silos or data segregation, install them separately.

Thanks for the information.

The docs or somewhere should provide the "why" so people can make an educated decision.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you