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What is security type in Jira Service Desk?

Hi there,

   Base on "Customizing Jira Service Desk permissions"

  there mention about "

  • to the Service Desk Customer - Portal Access security type for customers. 

The permissions for customers must be granted to the Service Desk Customer - Portal Access security type, not the Service Desk Customers role.


It looks like security type is different with security level, my question is what is security type and how to configure Service Desk Customer - Portal Access security type?

2 answers

Thank you for your reply.

Two questions:

Does what you mean is security type same with security level?

Please tell me where I can configure Service Desk Customer - Portal Access security type  base on  "Jira Service Desk: Managing Portal Access".

Screen Shot 2019-11-08 at 11.21.09 AM.pngDose this "Service Desk Customer - Portal Access" is project role "Service Desk Customers"?

Screen Shot 2019-11-08 at 12.17.24 PM.pngOr a group of users?

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