What happened to Notification Helper?

Nikola Perisic
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March 20, 2024

Does anyone have more info about this. Since the latest update with the notifications, Notification Helper is totally gone. Maybe I have missed the docs.

4 answers

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5 votes
Answer accepted
Trudy Claspill
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March 20, 2024

@Nikola Perisic 

The Notifications Helper is being deprecated. The announcement is here:

https://community.atlassian.com/t5/Jira-Software-articles/Jira-Notifications-Hub-EAP-What-s-changed/ba-p/2543661

Thanks to @Matt Doar  for finding that link and reposting it.

Meisam Rezapuran
Banned
July 4, 2024

Thanks too

 

mercelrebangcos7
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September 24, 2024

hi thanks for this group im new here

1 vote
Answer accepted
Valerie Knapp
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March 20, 2024

Hi @Nikola Perisic , thanks for your question. I was still able to pull up Notification Helper using the '.' shortcut. Have you tried this?

image.png

Nikola Perisic
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March 20, 2024

@Valerie Knapp hi, thanks for the answer. Yeah it does appear there, but it was also available within the System -> Notification helper, right below the Permissions helper. I wonder what happened with that.

Valerie Knapp
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March 20, 2024

lol, who knows. Glad you have a workaround

Nikola Perisic
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March 20, 2024

Yeah, one user has a different problem. They have same access with me and with the dot it doesn't show it at all..is it a glitch?

Rani Choura
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April 8, 2024

This work around is not working now :(

Rebekka Heilmann _viadee_
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April 8, 2024

@Rani Choura see  @Trudy Claspill 's reply.

The function has been removed.

 

3 votes
Rebekka Heilmann _viadee_
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March 20, 2024

@Nikola Perisic 

It's gone on all sites I have access to. Surely must be a bug as they have absolutely zero reason to remove the feature?

Cannot access it via search nor direct navigation.

Permission helper is still there.

0 votes
Kimberly Rohn September 25, 2024

Hello, every time I move a card, the entire  TEAM gets a ping, is there anyway to stop this? I only want notiifcations when a tech or I send a message.

Rebekka Heilmann _viadee_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 26, 2024

Hi @Kimberly Rohn and welcome to the Community,

an old Thread is not the place to post a completely different question. Please post a new question by using "Ask the Community" in the header menu. Thanks!

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