What happened to Notification Helper?

Nikola Perisic
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March 20, 2024

Does anyone have more info about this. Since the latest update with the notifications, Notification Helper is totally gone. Maybe I have missed the docs.

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Trudy Claspill
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March 20, 2024

@Nikola Perisic 

The Notifications Helper is being deprecated. The announcement is here:

https://community.atlassian.com/t5/Jira-Software-articles/Jira-Notifications-Hub-EAP-What-s-changed/ba-p/2543661

Thanks to @Matt Doar  for finding that link and reposting it.

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Valerie Knapp
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March 20, 2024

Hi @Nikola Perisic , thanks for your question. I was still able to pull up Notification Helper using the '.' shortcut. Have you tried this?

image.png

Nikola Perisic
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March 20, 2024

@Valerie Knapp hi, thanks for the answer. Yeah it does appear there, but it was also available within the System -> Notification helper, right below the Permissions helper. I wonder what happened with that.

Valerie Knapp
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March 20, 2024

lol, who knows. Glad you have a workaround

Nikola Perisic
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March 20, 2024

Yeah, one user has a different problem. They have same access with me and with the dot it doesn't show it at all..is it a glitch?

Rani Choura
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April 8, 2024

This work around is not working now :(

Rebekka Heilmann _viadee_
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April 8, 2024

@Rani Choura see  @Trudy Claspill 's reply.

The function has been removed.

 

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Rebekka Heilmann _viadee_
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March 20, 2024

@Nikola Perisic 

It's gone on all sites I have access to. Surely must be a bug as they have absolutely zero reason to remove the feature?

Cannot access it via search nor direct navigation.

Permission helper is still there.

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