We are considering switching to JIRA Service Desk but one of the features we must have is asset management. I am having a difficult time finding an add-on for asset management that supports JIRA Service Desk cloud edition, is there anything available?
The guide from the last link can also be downloaded as pdf from:
I hope this helps (even if a bit late).
I'm still researching the solutions posted by Dario but what I haven't been able to find yet is asset management that includes a discovery feature. Right now our current cloud based solution from Manage Engine is able to do a discovery on our network and automatically input any detected network devices. As you can imagine this saves a boatload of time from having to entering thousands of devices manually, ask users for serials numbers, hardware specifications, etc.
So what I'm really after is a JIRA Service Desk add-on that does asset management but also supports network discovery of those assets. Is an asset management solution with discovery capabilities exist for JIRA Service Desk?
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