Webhook not called. Why ?


I have specified a very generic Webhook (simple URL,no restrictions with JQL, for all events) in Jira. Now when I create an issue in Jira, the remote server doesn't receive any post info about the created issue. Same if I do transitions.

From the jira server I checked with ping and the url in the browser that the server is reachable. Everything works fine. Just the call from Jira doesn't get through. Is there a way to see why the call doesnt get through to the server?

Edit: I just updated my webhook with an Get-Parameter http://my.web.hook/servlet?id=foo . Now I see that the Webhook is triggered. However, I still dont receive any POST-details about the issue

3 answers

1 accepted

0 votes
Accepted answer

Hi Arthur,

can you please try to point your Webhook to http://postcatcher.in or similar service to check whether the POST content is available from there? Make sure that 'Exclude details' checkbox is not ticked.

Failed webhooks POSTs should be logged in catalina.out with the following message [webhooks.util.http.CachingHttpContentRetriever] Unable to post information to 'http://myurl.net'



Hi Michal,

I made a webhook set up for all the task events which is pointing to this url: http://postcatcher.in/catchers/5182f4036266210200000041 but JIRA 5.2.8 is not firing any post requests to above url? Is there any way that i check whats wrong with it? Is webhooks suppose to work under 5.2.8 version?



Same Problem here with JIRA v6.0.4#6100-sha1:6b05df6. We tried to post to a postcatcher.in-Catcher and no webhook event was fired at all... Further we got no error in the catalina.out ... :(

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,919 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you