I have a user who is receiving "We couldn't create the subtask. Check your connection, then give it another try", when attempting to add a subtask to a software project board.
I saw the workaround for this issue which is:
Is this a known issue? is there any ETA to fix this problem so we won't need to use the workaround?
Thanks!
Hello @Bar Abergel
I see you have been reading community posts, have you read this part
By Petter Gonçalves ATLASSIAN TEAM
"If a project has a default assignee but the default assignee does not have the assignable user permission, users will be prompted with the generic error you are seeing when creating a subtask through the new issue view:
Generic error message in the new view when creating a subtask
That being said, can you check if the default assignee under project settings > Details have the "assignable user permission"?"
Does this user have permission to create tasks?
BR, Olga
Hi
I accidentally missed this part :)
I've changed the project assignee and its working!!! Thank you!!!!
Bar.
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