Here is what I have so far. Also tried - {{now.diff(issue.startdate).days}}<=7. Please advise.
Thank you.
Have you tried updating your JQL, to add the status condition, and remove the condition from the rule? For example:
project = yourProjectName AND "Start date[Date]" <= startOfDay(7d) AND status = "Archive"
Then the rule will only run when there are issues to process.
Kind regards,
Bill
Hello Bill, thank you for your response. That did not work either. Any other ideas?
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When you note "that did not work either", what did you observe happening?
And please post your current, complete rule so we can compare your changes to what I suggested.
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Followed your earlier suggestions on the query and removed the condition in the rule :
JQL Query - project = "Test" AND "Start date[Date]" <= startOfDay(7d) AND status = Archive
Ran the rule but the issue with a start date of 10/30 did not transition over to TO DO. There are no errors in the log.
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Please post an image of the audit log details showing where you ran the rule.
And, if you run that JQL stand-alone, in View All Issues search, does it return anything?
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Yes, I get the tickets with a start date that is more than 7 days out. when I run the query by itself.
In the Audit logs, dont have a Failure or a Success Message, just the config change. I ran the rule within the Test Board -> Automations.
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I do not see the rule run shown.
Did you select "Run rule" from the editor to force it to run now, rather than waiting for the schedule?
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Then why does it not appear in the audit log for this rule?
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I had the rule disabled! My bad. Thank you for your help, Bill :)
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I wish Atlassian would disable that button when rules are disabled :^)
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Indeed! Or at least a pop up letting the user know to enable the rule before testing it out.
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