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Video as Thumbnail Edited

How to insert a video as thumbnail,

my dilemma is that whenever i insert a video it not inserting a thumbnail rather it's full page video.

Example !video.gif|thumbnail!

2 answers

1 accepted

0 votes
Answer accepted
Marty Atlassian Team Mar 04, 2019

Hi Syed,

I am not from the Jira team but I will try to help.

Are you using Jira Cloud or Jira Server?

I know that on Jira Cloud if you add a video attachment to a Jira Issue then a thumbnail should be automatically generated for you.

I suspect if you try to do the same in Jira Server you will get similar behaviour.

Ie. instead of using the wiki markup just drag-and-drop or add an attachment.

I hope that helps!

Martyn,

Appreciate your help

We recently switch to Jira Cloud it's auto inserting Video file as thumbnail but i have made some changes in Personal Setting and Under Jira labs I switch off the "New Jira Issue view"

there where is issue is started

Thanks 

Syed

Like Marty likes this

Hi , you could also try Nexonic Artify mobile apps (both IOS and android) -- this app allows screen recording and natively upload recorded video to a JIRA ticket (search or create) 

on Top user can annotate a uploaded video with in their JIRA cloud plugin - please find details here 

https://marketplace.atlassian.com/apps/1222135/video-annotation-mobile-capture?hosting=cloud&tab=overview

IOS app listing 

https://apps.apple.com/us/app/artify-by-nexonic-for-jira/id1498595882

Android app - https://play.google.com/store/apps/details?id=com.nexonic.artify&hl=en

Please let us know if you need any further details -- thanks 

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