Verification code email is not received

Mermaidcoder April 22, 2024

I am not receiving the verification code at all or I am receiving it after a long amount of time (12-13 hours, but by then it is not valid anymore)
I have done the following :

- Check your spam/junk folder for an email with the subject line: Verify your identity.

- Resend the code using the link Didn’t get the code? Resend it
- Check that your company isn’t blocking emails

- Check that your email address is set up, that your inbox isn't full, and that the mail server is not down or experiencing issues.
Does anyone know how I can fix this? Thank you!

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2024

Hello, Good day. Whether you are receiving other emails from Atlassian ?

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