Using Smart Values To Attach Files/Spreadsheets

tyrone kimble May 21, 2024

Can Smart Values be configured to automate the attachment of a file when an issue is created?

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Kalyan Sattaluri
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May 21, 2024

Hello @tyrone kimble 

Can you share details of what are you trying to do?  Your post isnt giving much info about the ask. Thanks.

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tyrone kimble May 21, 2024

Sure and thanks for responding.  

Our team wants to automatically attach a spreadsheet to an issue upon creation of the issue.  

I am not finding any Smart Value attachment option(s) to automatically attach a spreadsheet to an issue when the issue is created.

Can attach spreadsheets to new issues using ScriptRunner but in native Smart Value options automatically attaching spreadsheets is not an option.  We do not have ScriptRunner.

Thanks again,

Ty

Kalyan Sattaluri
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May 21, 2024

I am guessing you mean, is there a way to do this in automation?

If so, unfortunately, there is no native option to "Add attachments". You need to make a "Send web request" call within Automationm to "Add attachments". 

This LINK shows sample payload you can use to make a POST to the end point to add attachments. Hope it helps. Thanks!

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