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Users do not have permission to view this issue: problem with specif project setting Edited

Jira Server 7.5.0

I have specific project settings.
Users and roles

  • Developer (jira-developers)
  • User (jira-users)

Security Level private (Default)
Issue can be viewed by

  • Reporter
  • Current assignee
  • Project Role Developer
  • User custom field value (Issue watchers)
  • User custom field value (Approver)

In Global Permissions,

Browse Users: jira-users

Case 1: When i create an issue, i can add users to Issue watchers field

Case 2: When i edit this issue i see "Users do not have permission to view this issue:"

How can I fix case 2 ?

3 answers

I have the same issue :(

Go to "Project settings" -> "Users and roles" -> "Add users to a role" and add the desired user to the project (don't assign role with more permissions than needed!).

P.S. You need to have the required Project permissions to add users, if you don't - just ask the project admin to add the desired user.

Hi Alexis,


I had similar issue and adding "Project Role (Watchers)" to the Security Level scheme resolved the issue.

Hope this helps!

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