Users do not have permission to view this issue: problem with specif project setting

Alexis January 28, 2019

Jira Server 7.5.0

I have specific project settings.
Users and roles

  • Developer (jira-developers)
  • User (jira-users)

Security Level private (Default)
Issue can be viewed by

  • Reporter
  • Current assignee
  • Project Role Developer
  • User custom field value (Issue watchers)
  • User custom field value (Approver)

In Global Permissions,

Browse Users: jira-users


Case 1: When i create an issue, i can add users to Issue watchers field


Case 2: When i edit this issue i see "Users do not have permission to view this issue: user.name"


How can I fix case 2 ?

3 answers

0 votes
Lachezar Karadzhov April 1, 2021

Hi Alexis,

 

I had similar issue and adding "Project Role (Watchers)" to the Security Level scheme resolved the issue.

Hope this helps!

0 votes
diman82 June 21, 2020

Go to "Project settings" -> "Users and roles" -> "Add users to a role" and add the desired user to the project (don't assign role with more permissions than needed!).

P.S. You need to have the required Project permissions to add users, if you don't - just ask the project admin to add the desired user.

0 votes
tiosrast May 17, 2019

I have the same issue :(

Suggest an answer

Log in or Sign up to answer