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User not appearing in the Assignee field

We have a particular user who I can mention with an "@" in a comment on a Jira but I can't assign an issue to him. He doesn't appear when I begin typing his name.
Any ideas why? Is this some kind of permissions issue?

3 answers

Hi @ronan_fleetwood ,

Welcome to Community !

Can you please check whether user have Assignable User permission in Permission Scheme of project.

 

Screenshot 2019-12-04 at 10.15.10 PM.png

 

Thanks,

Avinash

Hi @ronan_fleetwood 

Just check if the user have 'Assignable User' permission in the project permission scheme. If you don't have the admin rights, please reach out any admins to check it.

Regards
Gikku

0 votes
Mikael Sandberg Community Leader Dec 04, 2019

Hi @ronan_fleetwood,

Welcome to the Atlassian Community.

Make sure that the user in question belongs to the right group/project role. Assignable users are controlled from the permission scheme used by your project.

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