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User not appearing in the Assignee field

We have a particular user who I can mention with an "@" in a comment on a Jira but I can't assign an issue to him. He doesn't appear when I begin typing his name.
Any ideas why? Is this some kind of permissions issue?

3 answers

Hi @ronan_fleetwood ,

Welcome to Community !

Can you please check whether user have Assignable User permission in Permission Scheme of project.


Screenshot 2019-12-04 at 10.15.10 PM.png




Hi @ronan_fleetwood 

Just check if the user have 'Assignable User' permission in the project permission scheme. If you don't have the admin rights, please reach out any admins to check it.


0 votes
Mikael Sandberg Community Leader Dec 04, 2019

Hi @ronan_fleetwood,

Welcome to the Atlassian Community.

Make sure that the user in question belongs to the right group/project role. Assignable users are controlled from the permission scheme used by your project.

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